As long as no backorders are indicated, orders will ship the next business day.
Orders will be shipped with care to prevent damage via either a padded envelope or cardboard box, depending on the size of the order.
We ship USPS flat rate when possible to avoid expensive shipping charges.
If a rush is needed please let us know so we can tell you the shipping prices up front
If an item is damaged when received, either a refund will be returned to you or another piece will be designed to replace the damage item.
Sorry no refunds on custom orders. Clients will be given pictures and can video-chat prior to placing an order. This will ensure the client is happy with the custom order.
All downloadable files are final and no refunds can be given.